Laura fell in love with technology 20 years ago when she saw her first usability test. Since then, she’s been an engineer, designer, and product manager, helping companies of all sizes learn about their users so they can build better products. She’s the author of UX for Lean Startups and a second book coming out in 2016 called Build Better Products. In her blog and podcast at Users Know she rants about product management, design, startups, and growth.
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