Welcome to the Lean Startup Conference Accessibility and Inclusion Guide

Here you will find information about accessibility issues including disability access, gender-neutral bathrooms, plus size friendliness, breastfeeding/chestfeeding options and more about our host city of Las Vegas, our conference hotel The Downtown Grand, and all conference venues.

NOTE: It will be continuously updated with the conference schedule, so check back for updates.

If you have questions that aren’t answered in the current version and/or if there is information you would like to see in this guide contact Ragen Chastain, our Inclusion and Accessibility Manager at [email protected]

Please note that we are not affiliated with, nor recommending, any of the service providers contained. This information is meant to support you and is based on the best information that was available at the time it was compiled, but we recommend that you always do your research and  double check.

McCarran International Airport

Getting through the airport

The airport and its two terminals (numbered 1 and 3) are fully accessible to wheelchair users. The airport itself is large and it can be a long way from the gate to baggage claim, and it includes built-in inclines and declines. There are multiple places with armless, plus-size friendly stools to and rest as there are slot machines throughout the airport.

There are not a lot of seats at baggage claim, and none of the chairs are armless.

If you would like a wheelchair or other assistance at the airport, that should be arranged directly through your airline prior to travel.

Restrooms

ADA Compliant restrooms are available in both terminals and all concourses.

Gender Neutral/Family/Companion Care restrooms are available in both terminals and all concourses, list available at http://www.findfamilyrestroom.com/findrestroom.php?rrsearch=bystate&rrstate=NV

Pet Relief Areas  – There are indoor and outdoor areas for emotional support and service animals to relieve themselves.
Locations: https://www.mccarran.com/SpecialAssistance/PetRelief

Nursing Suites

The suites can be used for breastfeeding/chestfeeding or pumping. They are equipped with Bluetooth enabled SmartLocks, with access gained through the Mamava locater app. The suites are accessible to all and can be locked from the inside via an indicator deadbolt. Inside the suites there is bench seating, a side table for placing pumps and interior outlets with USB ports for plugging in pumps and charging devices. A list of locations is available at: https://www.mccarran.com/SpecialAssistance/NursingSuites

TDD Phones

TDD phones for hearing-impaired travelers are provided in both terminals. A TDD information line is available by calling 702.261.3111.

These phones for the deaf and hearing impaired are available in both terminals.

Transportation from the airport to the hotel

Taxi

Just outside of baggage claim you will find a taxi stand and line. To get a wheelchair accessible taxis, just ask the agent. They will order the cab and you will be given priority access to the first available accessible cab. It can take up to 20 minutes on demand.

Bus

All RTC buses are fully accessible with lowered floors and wheelchair access ramps. They are also equipped with wheelchair securement areas. Priority seating is available for the elderly and persons with disabilities.

The WAX (Westcliff Airport Express) offers service to the Casino Center on Fremont, about a 3 minute roll or walk from The Grand Hotel.

WAX runs 7 days a week: Weekdays from 5:45am to 11:15pm and Weekends from 6:30am to 11:45pm.

The WAX picks up at Level Zero (the bottom level) at the airport. You can also get a ticket once you’re onboard the bus with exact change.

After being dropped off, head northeast on N Casino Center Blvd toward E Ogden Ave

Turn right onto E Ogden Ave

The Downtown Grand Hotel will be on your left at 206 N 3rd Street

WAX Route Map: http://www.rtcsnv.com/wp-content/uploads/routes/wax.pdf

Paratransit

“The RTC will treat as eligible for complementary paratransit service all visitors who present documentation that they have paratransit eligibility in the jurisdiction in which they reside. This can be accomplished in advance of arrival by requesting confirmation of paratransit eligibility be sent to the RTC either by mail, fax or e-mail.If the visitor is requesting to register in advance of their arrival and they are not certified for Paratransit with another transit agency then we will request that the visitor provide documentation of disability by mail, fax or e-mail.

Full details available at: https://www.rtcsnv.com/transit/paratransit/

Rent-A-Car Buses

Accessible buses regularly take passengers to and from the McCarran Rent-A-Car Center from both terminals. At Terminal 1, follow the signs to Ground Transportation on Level 1. Proceed to the Rental Car Shuttle located at the center median outside doors 10 and 11. When at Terminal 3, follow signs to Ground Transportation from Baggage Claim on Level Zero. Proceed to the Rental Car Shuttle located outside West doors 51-54 and East doors 55-58.

Inter-Terminal Shuttle Service

The Inter-terminal shuttle service is available to transport you between Terminal 1 and Terminal 3; these services are provided approximately every 12-15 minutes. At Terminal 1, the shuttle bus stop is located on Level Zero. From baggage claim, take the elevator or escalators down one level and exit the terminal building. Take the pedestrian crosswalk toward the covered parking garage to the courtesy shuttle stop. At Terminal 3, the shuttle bus stop is located on Level Zero in the center of the curb.

Conference Hotel – The Downtown Grand

The official conference hotel is The Downtown Grand (https://www.downtowngrand.com/) In order to book an accessible room, just call the reservation line at 855-DT-GRAND (855-384-7263) and request an accessible room.

Accessibility of Entrances

All designated entrances around the property are wheelchair or ramp accessible.

Accessibility for public areas

All paths or travels to the pool, lobby, restaurant and casino are wheelchair accessible.  Freedom Beat (coffee shop) offers accessible seating and accessible routes throughout the restaurant.  There is a private dining area available if needed.

Shortest distance to catch a taxi/uber:

The shortest walk and Uber spot is located on 3rd Street right outside the hotel lobby. NOTE – on special occasions (ie street fair/music events etc.) 3rd street may be closed. In that case, you must exit the lobby and go across the street to the intersection to catch your taxi/Uber.

Gender-neutral restrooms

There is one gender-neutral restroom located on the casino floor next to the main valet entrance.

Disability-friendly and fat-friendly seating

Barstools, slot stools, dining chairs, lounge chairs, benches and armless chairs are available throughout the property.

Nursing

Room #521 (5th floor of the Casino Tower) is a secure guest room with a refrigerator and chairs for nursing/pumping. The hotel can have it ready in 30 minutes upon request. Just call/inquire at the front desk.

ADA Rooms

The hotel offers King and Queen rooms with the following options:  Krown® Standard TDD • Visual Door Knock Signaler • Handset Telephone Amplifier • Visual Telephone Ring Signaler • Alarm Clock with Bed Shaker • KA300SD Visual Emergency Notification System

Here are the pictures of each:

King Room:

View into a room from the door, the path is wide enough for a wheelchair, you'll first pass a mirror on the right, then an entertainment center on the left. The king sized bed is centered along the right -hand wall.T here is a large window in the wall you are facing, with an armchair and end table to the left of that wall.  A view of the wall across from the bed, taken from the head of the bed. There is a large open closet on the wall which includes a bar and hangers for hanging clothes (not reachable from a wheelchair) a shelf with an iron and ironing board and a safe, which also holds towels and toilet paper, with an empty bottom shelf. To the left is a desk which has three green drawers with pulls on the right-hand side. Water bottles on top. And and ivory rolling office chair with silver arms. There is a flat screen TV above the desk.  View into the bathroom from outside the door. The carpet in the room has a concentric square design, the bathroom is beige with a beige tile florr. The toilet is located along the right hand wall with a horizontal grab bar just above the toilet paper dispenser on the wall and a horizontal grab bar above it. The doorway is wide enough for a wheelchair and there is fixture on the inside of the bathroom door for hanging clothes  A view directly into the bathroom from the doorway. We can visualize half of the room. It is beige with beige tile. Toilet is long the right wall as you are viewing it. There are grab bars behind and to the right of the toilet. To the left is a towel rack with various sized towels and we can see the edge of a sink and mirror to the left of that.    A view of the left side of the bathroom. There is a towel rack with various size towels. A square sink with a large mirror above it and a light fixture above that. The sink is help up on the sides with an opening for a wheelchair below it. We can see a bit of the shower with a white shower curtain. A view into the shower. It is a roll-in shower with a white shower curtain that pulls back to reveal a padded seat on the right hand side, with grab bars in front of it and a spray shower that detaches from the wall.

 

Queen Room:

View into a room from the door, the path is wide enough for a wheelchair, Two qeen-size beds are centered along the left wall with a shelf in between with a lamp on it. There is a large window in the wall you are facing.A view directly into the bathroom from the doorway. We can visualize half of the room. It is beige with beige tile. Toilet is along the left wall as you are viewing it. There are grab bars behind and to the left of the toilet. To the right is a towel rack with various sized towels and we can see the edge of a sink and mirror to the left of that.A view of the right side of the bathroom. There is a towel rack with various size towels. A square sink with a large mirror above it. The sink is held up on the sides with an opening for a wheelchair below it. A view into the shower. It is a roll-in shower with a white shower curtain that pulls back to reveal a padded seat on the right hand side, with grab bars in front of it and a spray shower that detaches from the wall.

Conference Spaces

Gold Spike, Real World Suite, Place on 7th, Container Park

Travel to

For the Gold Spike –  the best entrance is thru the side doors into the Backyard and Living room on 4th street,

Real World Suite – the only entrance is from the 1st Floor of the Gold Spike and they will take the elevator to the 7th floor, the elevator opens directly into the Suite.

Place on 7th –  the main entrance is double doors

Accessibility

All venues are ADA accessible.  All venues and restrooms have double doors.  The Real World Suite is the only venue not on the first floor, and there is an elevator

Gender Neutral Restrooms

Gold Spike  – there is a family restroom that anyone can use.

The Real World Suite  – the main restroom in the suite is a single, gender neutral restroom.

Place on 7th – gender neutral restrooms are not available.

Disability-friendly and fat-friendly seating

All chairs are armless black folding chairs, some have padding some do not.

Nursing

There are no spaces specifically set aside for nursing/pumping. The Gold Spike Living Room has cabanas that could be used for this purpose.

Mob Museum

Travel to

Uber and taxi pull in behind the museum and then continue around so they end up on the left side of seen from the front. That would be closest to the entrance and ADA elevator.

Accessibility

All floors are ADA accessible via elevators.

Gender Neutral Restrooms

There is one on the 2nd floor and one on the 3rd floor.

Disability-friendly and fat-friendly seating

The exact setup for this event has not been determined yet. On all floors are benches in the exhibits l. On the second floor are 10 Courtroom benches, 1 Courtroom waiting room bench and 2 large sofas in the “open city” exhibit. Any of those would work well for people needing more space.

Nursing

There are no spaces set aside for nursing in the museum.